Refund policy
RETURN & REFUND POLICY Last updated: August 2026
What can be returned? Only non-custom, non-sale items are eligible for return. Custom/made-to-order products, sale items, gift cards, and personal care items are final sale.
Return window You have 7 days from delivery to request a return. Items must be:
- Unused and unworn
- In original condition with original packaging and tags
- Accompanied by proof of purchase
A 10% restocking fee applies to all approved returns.
How to start a return
- Email revoltridesupport@gmail.com with your order number
- Wait for approval — do not ship items back without it
- We'll send a return shipping label and instructions
- Ship to: Revolt Ride, PO Box 99044, Cleveland, OH 44199
Unauthorized returns will not be accepted.
Damaged, defective, or wrong item? Contact us within 7 days of delivery at revoltridesupport@gmail.com with:
- Your order number
- Clear photos of the issue
If approved, we'll send a replacement or full refund at no cost to you.
Cancellations Orders can only be canceled within 2 hours of purchase. After that, production may have begun and the order cannot be modified or canceled.
Refund timeline Once your return is received and inspected, you'll be notified of approval. If approved, refunds are issued to your original payment method within 10 business days. Allow additional time for bank processing. If it's been more than 15 business days, contact us.
Lost or stolen packages If your order shows as delivered but you haven't received it, check with your carrier and neighbors first. Contact us and we'll assist with a claim. Revolt Ride is not responsible for packages lost due to incorrect shipping information provided at checkout.
Questions? 📧 revoltridesupport@gmail.com